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Shipping & Returns
Shipping Policy
At Sabharwal Times + Eye, we strive to ensure a seamless and efficient shipping experience for our valued customers. We offer worldwide shipping to bring our exquisite collection of watches, sunglasses, spectacles, and optical accessories right to your doorstep.
Once your order is placed, our dedicated team works diligently to process and prepare it for shipment. We partner with trusted shipping carriers to deliver your items securely and on time. Shipping costs and estimated delivery times may vary depending on your location and the shipping method selected during checkout. Rest assured, we make every effort to provide accurate shipping estimates and keep you informed throughout the process.
Return & Exchange Policy
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We want you to be completely satisfied with your purchase from Sabharwal Times + Eye. If, for any reason, you are not entirely pleased with your order, we offer hassle-free exchanges to ensure your utmost satisfaction.
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To initiate an exchange, please contact our customer support within 14 days of receiving your order. Our friendly and knowledgeable team will guide you through the process and provide you with a return authorization. Please note that all items must be returned in their original condition, unworn, and with all packaging and tags intact.
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Once we receive the returned item and verify its condition, we will promptly process your refund or exchange. Refunds will be issued to the original payment method used during checkout. Please allow for the appropriate processing time for the refund to reflect in your account.
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Please note that certain items, such as personalized or engraved pieces, may be non-returnable or subject to specific return conditions. This information will be clearly communicated at the time of purchase.
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We recommend carefully reviewing the product descriptions, specifications, and sizing information before making a purchase to ensure that the item meets your expectations. If you have any questions or require assistance, our knowledgeable customer support team is always available to provide guidance and address your concerns.
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Please note that shipping costs, including return shipping fees, are non-refundable unless the return is due to a mistake on our part or a defective product.
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We take pride in offering exceptional products and customer service. If you have any further inquiries or require additional information about our shipping and returns policy, please don't hesitate to reach out to us. Your satisfaction is our priority, and we are here to make your shopping experience with Sabharwal Times + Eye truly extraordinary.